Privacy Policy - eSanskar

1. Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number
Delivery addresses
Payment information (processed securely through Razorpay)
Booking and order history
Communication preferences

2. How We Use Your Information

We use the information we collect to:

Process bookings and orders
Send notifications about your bookings
Provide customer support
Improve our services
Send promotional communications (with your consent)

3. Data Security

We implement appropriate security measures to protect your personal information. All payment transactions are processed through Razorpay with bank-grade encryption.

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Service providers (Pandits, Stores) to fulfill your bookings
Payment processors for transaction processing
Legal authorities when required by law

5. Your Rights

You have the right to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications

6. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@esanskar.com
Phone: +91-1234567890